FAQS AND SHIPPING & RETURNS

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FAQS
WHEN AND WHERE CAN I PURCHASE BL ESTATE?

We are preparing to launch sales in Spring 2024. At this time we are not offering direct wine sales. Please visit our events page to join us for a private tasting

 

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WHERE ARE YOUR GRAPES GROWN AND SOURCED?

Our grapes are grown and sourced from a private family vineyard in Clarksburg, California. Once harvested they ferment in state of the art stainless steel tanks for 4-6 months before bottling.

 

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ARE THERE OTHER WINE VARIETALS IN YOUR LABEL?

We are currently pouring a 2021 Rosé. You can expect to taste more wines from us such as a Sparkling Rosé and Red wine, in the future.

 

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DO YOU HOST TASTINGS FOR PRIVATE EVENTS?

Yes, please send us an inquiry at concierge@theblestate.com

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QUESTIONS OR COMMENTS

For questions additional questions, we invite you to email us at CONCIERGE@THEBLESTATE.COM. We’re always happy to help.


 

SHIPPING POLICY

Domestic Shipping

When official sales launch we will ONLY ship to customers located in California. 

 

Shipping will take 3-5 business days for your order to be mailed and received. This excludes weekends and holidays. We appreciate your patience!

 

Local Delivery

BL Estate will offer $15 local delivery in the San Francisco Bay area. 

 

Same Day Delivery - San Francisco, CA Only

When official sales launch, same day delivery will be offered Thursday - Saturday. Orders placed by 2pm Th-Sat will be delivered locally the same day by 6pm. Orders placed after 2pm will be delivered the following business day. We will not offer same day delivery on the weekdays.

 

Same day delivery will incur a $20 fee. For a limited time, we will offer free same day delivery if you order a case of 6 rosé bottles or more. You must be within our local San Francisco delivery range. 

 

Signature Rosé

Adult signature and ID required upon delivery. If you’re unavailable to accept the delivery, we will re-attempt the following business day. After this second delivery attempt, we will cancel and refund you for your order; a restocking fee may occur.

 

*Free shipping does not apply to Signature Rosé.

 

Pre-Orders

If you pre-ordered an item, please allow approximately one week for processing after the stock date.

 

All orders containing a pre-order item will ship once the pre-order item is in stock. We do not split-ship orders. 

 

Sales Price Protection

As a small company, we do not offer price protection for orders placed before our sales start.

 

Discounts

Discounts can be applied by entering the code upon check out. Discount codes do not apply to sets, fresh produce, flowers, or subscriptions. If your order contains a subscription item, you will not be able to use the discount code on the other items. 

 

Checking your order status

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

 

If you haven’t received your order within 10 business days of receiving your shipping confirmation email, please contact us at concierge@theblestate.com with your name and order number, and we will look into it for you.

 

Returns and Exchanges

For returns and exchanges, please follow our returns portal here.

 

If your order arrives damaged, please do not ship back your damaged item(s) and email us, as we do not accept returns of opened or used items.

 

Returns are free within the US. You have 30 days from the day your order is shipped to return it back to us.